Cloud IVR Better Solution For Your Business

Intelligent CloudIVR Service with Customized platform, Enhanced Call Control, Reporting & Database Integration

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What is Cloud IVR

Cloud Hosted IVR Solution for Growing Business..

IVR Interactive voice response is a Cloud based telephony technology that allows callers to make selections based on welcome message voice prompts from their phone keypad based on the options provided by recorded messages and then call is connected to that extension / agent. other applications are account balance inquiries, finding store locations, simple caller identification and pre-recorded voice messages/thoughts/lectures, etc.
Welcome your Caller with a professional interactive voice response (IVR) system provided by OnlineIVR.in and route calls to the right team based on the caller’s selection of department key in input.

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Why choose OnlineIVR.in Business Services

  • JoinIndia Guarantee
  • Cost Effective
  • Cloud Based Setup
  • Easy to use dashboard
  • Real-time Call Monitoring
  • Inbound & Outbound calling feature

Salient Features

  • Scalability
  • Report & Monitoring
  • B2B Lead Management
  • Virtual Phone Number
  • Customer Lead Management
  • Call transfer to multiple agents on each Extension/Department

ICB Virtual Receptionist Cloud IVR

In Virtual Call Centre / Virtual Receptionist, you can Setup a Voice Message as Introduction with Options of Pressing key Option 1, 2, 3, 4, & so on..

  • 01 Configure phone numbers?

    In OnlineIVR Setup a Voice Message as Introduction with Options of Pressing key Option 1, 2, 3, 4, & so on..Then Configure phone numbers to each option number.

  • It is a hierarchical menu structure that expands the capability of the current Auto-Receptionist feature. IVR extends this capability by providing user admin with the flexibility to simplify inbound call flow configurations. It is ideal for companies that need economical, efficient, professional call handling system with real-time logs, recording, etc.

  • Use Call Forwarding to send incoming calls to phones or external phone numbers. with a huge features like Ring on multiple phones in simultaneous or sequential order, Set the length of time a phone rings before calls forward to the next phone, Filter calls by business hours, call screening and caller ID, Activate call recording for free included.

 

In era of on-line marketing, Business-to-Business lead generation has become very essential for the quality and productive business. It focuses on Digital Marketing.

Get the perfect reporting on IVR live with real Date/time and notification of inbound and outbound used credit, time duration, Callers Details and you can record that conversation as well. You can customize your report data with dates. Monitor and improve problem areas and ensure your cloud based IVR is running as it should.

Report & Monitoring 100%
Customer Lead Management 90%
B2B Lead Generation 75%
Scalability 55%

Services

IVR systems are used to service high call volumes at lower cost. The use of IVR allows callers' queries to be resolved without a live agent. .

Hosted Solution

This is a completely hosted solution, the only thing you need to do is add a link to your website.

Prepaid System

Our billing system is pre-paid and you pay only for the calls you actually receive. There are no set up fees, monthly fees.

IVR Icons Customization

You can choose from IVR gallery of pre-designed IVR icons or design your own Icon and upload.

Real Time Display

Real time display of call times for both the website owner and the visitors time.

Call To Action

Connect with us 24/7 for Service & Support

Pricing

Affordable Pricing Plans of Cloud IVR - SOHO, SME, Enterprise - Start, Basic, Advance

SOHO

Starter

49903 Months

  • Up to 3 Extensions / Departments
  • Each Extension can have Multiple Call Transfer Numbers
  • Up to 3 Concurrent Call per Extension
  • Unlimited Incoming Calls.
  • Unlimited Outbound Calling Minutes.
  • Incoming IVR Landline Number
  • All Call Transfer
  • API Web Hookup
  • Plan supported 3 Extension & 9 Agents outbound calling.
  • Additional Extension @Rs.1,000/ext./month including UnLtd. Outbound Calls.
  • Live Call Log
  • Outgoing Transactional SMS @Rs.0.20/sms/credit.
  • Voice OBD / SMS @Rs.1.00/credit of 30 seconds.
  • IVR Voice Recording can be configured
  • Real Time Call Alert
  • Welcome IVR Message
  • Set Office Hours Timing
  • Set Off Hours Timing
  • Voice Mail in Off Hours.
  • Missed Call details in Log
Get Started

Enterprise

Starter

99503 Months

  • Up to 9 Extensions / Departments
  • Each Extension can have Multiple Call Transfer Numbers
  • up to 3 Concurrent Call per Extension
  • Unlimited Incoming Calls
  • Outbound Calling 3000 Minutes
  • Incoming IVR Toll Free 1800 Number
  • All Call Transfer
  • API Web Hookup
  • Plan supported 6 Extension & 27 Agents outbound calling
  • Additional Outbound Call Transfer Fee @Rs.1.75/minute
  • Live Call Log
  • Outgoing Transactional SMS @Rs.0.20/sms/credit
  • Voice OBD / SMS @Rs.1.00/credit of 30 seconds
  • IVR Voice Recording can be configured
  • Real Time Call Alert
  • Welcome IVR Message
  • Set Office Hours Timing
  • Set Off Hours Timing
  • Voice Mail in Off Hours
  • Missed Call details in Log
Get Started

Frequently Asked Questions

Here are few of the most common questions asked when considering using interactive voice response products and services.

  • What is OnlineIVR?

    Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.

  • Interactive Voice Response i.e. IVR transactions are transactions carried out over the telephone where a Credit Card number is to be entered on an automated system for the purpose of making a payment to a vendor for purchase of goods, services etc.

  • OnlineIVR is very secure. We have taken many steps to insure you that your conversations are kept private.

  • OnlineIVR provides you new number to receive calls. If you still want to use your existing number then you need to setup call forward of your number to OnlineIVR number.

  • Simply call one of our sales staff and they will give you a number of options to suit your business needs.

  • Yes, you may have your greetings professionally done and then loaded into your profile.

    1. No upfront capital expenditure
    2. Lower overall total cost of ownership (TCO)
    3. Easy Upgrades
    4. Better service delivery
    5. Easier to customize
    6. Better scalability
    7. Users more productive
    8. Easier to manage and administrate
    9. Instant access to innovative new business solutions and application

  • OnlineIVR is extremely reliable. We guarantee 100% uptime. Our infrastructure is redundant and delivers your communications through the most networks available.

  • Outstanding! Literally crystal clear. Our service uses the most advanced systems and equipment in the industry, assuring the best voice quality available anywhere at any price.

  • The answer is yes if you are ready to upgrade to a full-featured OnlineIVR system at this point.

  • OnlineIVR makes sense for any business, but particularly those businesses that don't want the added headaches and management associated with on-premise hardware and software. Even companies with on-site IT staff have begun to see the benefits of on-demand or hosted applications such as Zeotel. Also, because Zeotel is provided as Software-as-a-Service (SaaS) it has no capital expenditures which makes it much more appealing to most businesses that don't want to spend on equipment that likely will be obsolete in just a few years. Smaller businesses love the big company image Zeotel provides through the automated Virtual Receptionist, and the features they would never be able to afford with traditional PBX systems.

  • Software-as-a-Service is part of a growing trend in business that eliminates many of the drawbacks to the installation, maintenance, and upgrades demanded by premise-based systems or software. Software-as-a-Service has been perfected over the last few years to the point that it is a trusted, reliable, cost-effective alternative. Zeotel is a fully hosted service and manages all of the software and systems it takes to provide your business with rock-solid, dependable communications. No software to install, no upgrades to keep up with, no additional costs.

  • Very little time (less than 10-15 minutes).

  • Absolutely! OnlineIVR is the perfect solution for multiple offices and locations.

  • Very competitively! We price our service on a low flat monthly rate. Visit prices section of each service.

  • Our solutions work on PSTN network and doesn't use VOIP or mix IP and TDM and hence we are compliant with regulatory rules.

Contact

Connect with us 24/7 Setup and Resolve your Cloud IVR issues to increase the productivity of your businesses.

Location:

Mumbai, MS, India 400001

Call:

Mumbai: +91 80 90 60 60 90

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